

beds2go
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2020
Purchased a bed in November 2023 from beds2go in quality street, Jacobs . In December 2023 I noticed the stitches on the mattress were opening. They replaced the mattress in January 2024. In April 2024 the bed was making a noise. They changed the base of the bed. August 2024 bed making a noise again. Reported it and received no joy. I barely use the bed for activity as I live alone. But when my partner comes over. It's really embarrassing. I have reported it several times and they send a salesman to test the bed. How is that even possible unless he gets on the bed and has activity as well. I have even called their head office and to date I have received no joy. The bed is gone even worse and has a 20yr warranty. It's a slumbernight pillow top which cost R5999.. can you please assist me in this matter.
1 reviews | Active since Oct 2020
Purchased a bed in November 2023 from beds2go in quality street, Jacobs . In December 2023 I noticed the stitches on the mattress were opening. They replaced the mattress in January 2024. In April 2024 the bed was making a noise. They changed the base of the bed. August 2024 bed making a noise again. Reported it and received no joy. I barely use the bed for activity as I live alone. But when my partner comes over. It's really embarrassing. I have reported it several times and they send a salesman to test the bed. How is that even possible unless he gets on the bed and has activity as well. I have even called their head office and to date I have received no joy. The bed is gone even worse and has a 20yr warranty. It's a slumbernight pillow top which cost R5999.. can you please assist me in this matter.
1 reviews | Active since Nov 2025
Hi Beds to You, Huge disappointment. A salesperson Khaya Mthethwa his email is(***)on his TikTok is cyberbullying a Reality TV star unprofessional & harmful. As a customer, I expect better.
1 reviews | Active since Nov 2025
Hi Beds to You, Huge disappointment. A salesperson Khaya Mthethwa his email is(***)on his TikTok is cyberbullying a Reality TV star unprofessional & harmful. As a customer, I expect better.
1 reviews | Active since Oct 2020
I purchased a slumbernite bed from the mobeni store in November 2023 and have complained more than once that the bed makes a noise when my partner and I are doing the business. I have more than once had a problem with the same bed. The salesman keeps telling me that the supplier says he must come test the bed. Which is ridiculous. He is not doing the business with a person on the bed but just comes and sit on the bed. He finds no noise.They refuse to change my bed which has a 20year warranty. He says the supplier refuse to change the bed. I keep asking them to give me the suppliers details. They refuse. How can you help me get joy out of this as it is a real mood killer when the bed makes a noise when you getting jiggy with it. I have complained before to hello Peter and did not get a response.
1 reviews | Active since Oct 2020
I purchased a slumbernite bed from the mobeni store in November 2023 and have complained more than once that the bed makes a noise when my partner and I are doing the business. I have more than once had a problem with the same bed. The salesman keeps telling me that the supplier says he must come test the bed. Which is ridiculous. He is not doing the business with a person on the bed but just comes and sit on the bed. He finds no noise.They refuse to change my bed which has a 20year warranty. He says the supplier refuse to change the bed. I keep asking them to give me the suppliers details. They refuse. How can you help me get joy out of this as it is a real mood killer when the bed makes a noise when you getting jiggy with it. I have complained before to hello Peter and did not get a response.
Hellopeter has tracked beds2go across 10 reviews. beds2go hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used beds2go? Write a review to help others decide.