Beauty on Tapp – Fourways very disappointing

Beauty on Tapp – Fourways Experience I visited Beauty on Tapp in Fourways last month for a skin analysis. The consultation itself was excellent, and the lady assisting me recommended specific products for my skin concerns. I respected her professional advice and asked for the total cost of the products. When I realized I couldn’t afford them all at once, she suggested I purchase half immediately and return for the rest later. This seemed like a reasonable plan, so I bought half of the products. Before leaving, I asked how I would know which products to buy if she wasn’t available next time. She assured me that everything was logged in the system, so I left feeling confident. Follow Up Visit – 17 May 2026 Two days after payday, I drove back to Fourways specifically to purchase the remaining products. Unfortunately, the treatment I received was very disappointing: • The lady assisting me seemed irritated, as though my request was a burden. • I explained my background story and asked for the rest of the products. She told me she didn’t know which ones I was referring to. • When I asked if she could check the system, she said the previous consultant had left two months ago and there was nothing she could do. • After back and forth discussion, she finally recommended a different product, not the one originally suggested. I purchased the product but plan to return it, because I am not confident in the recommendation. What I truly want is the product that was initially advised, since the reasoning made sense and aligned with my skin needs.