Remax Kimberley Disrespectfull to their clients

Their Kimberley officeBlatant disregard for clients, Cecilie left waiting for more than an hour to view a place and never came back to me after she said she was there and after laying My complain a woman called Alta tells me that I am being ridiculous as they had more than 10 clients to see when they set the appointment time with me and I had to live my Job to go there?