Bankmed
1.6|1,544 reviews
SN
Sonto N
1 reviews | Active since Member
28 Apr 2026, 11:43
Horrible Customer service
What Horrible service I have recieved from Bankmed, ive never been this frustrated, especially considering that Im giving them New Business. I have been trying top add a memeber for the passed two weeks and no body bothers to pick up the call, I just spoke to Joseph in New business who has been nothing but sarcastic, unhlepful and frustrated me even more. what kindl of call centre is not able to call clients. if i wasnt working for the bank, i would definatley do away with this medical aid. very unprofessional , unhlepful and 0 customer servise.
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Replies (1)Bankmed's replyOfficial
28 Apr 2026, 11:52We’re truly sorry to hear about the experience you’ve had, and we sincerely apologise for the frustration this has caused. We understand how disappointing this must have been, and we appreciate you taking the time to bring it to our attention. Please be assured that we will follow up on the application and ensure it receives the necessary attention. Thank you for your patience and for giving us the opportunity to address and resolve this matter.
Best regards,
Bankmed's reply28 Apr 2026, 11:52
Official
We’re truly sorry to hear about the experience you’ve had, and we sincerely apologise for the frustration this has caused. We understand how disappointing this must have been, and we appreciate you taking the time to bring it to our attention. Please be assured that we will follow up on the application and ensure it receives the necessary attention. Thank you for your patience and for giving us the opportunity to address and resolve this matter.
Best regards,