Axxess Fibre's Service is **********

I app**** for a wifi serivice and paid the fees. 3 weeks later I have not been connected. The worst part is that their online chat and phones are so busy that on average I had to wait or hold on for an hour. Only to be told each time that only the line to my place is down and Vumatel will cone fix. Vumatel comes after a few days and pretends to have fixed it but the same problem persists. I decided to cancel the service on the basis that they have failed to deliver the promised service and their best response was to attempt to debit my account with the FINAL invoice for a service that was never delivered. They don't respond to my emails and there is virtually noone to ask or talk to regarding the account unless you are prepared to wait for an hour. This is the WORST service I have ever received from an ISP