AA
AutoFin Assist
Verified Business
AA
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, AutoFin Assist receives consistent praise for exceptional consultant-led service, with named agents like Montinique, Connie, Layla, and Lorraine repeatedly recognised for going above and beyond. Customers highlight smooth processes, strong communication, and professional guidance throughout vehicle finance and loan applications. The overall sentiment is overwhelmingly positive, with customers describing the experience as seamless, efficient, and genuinely supportive.
TrustIndex
8.9
Ranking
#3
in Loans & Credit
NPS Score
100
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, AutoFin Assist receives consistent praise for exceptional consultant-led service, with named agents like Montinique, Connie, Layla, and Lorraine repeatedly recognised for going above and beyond. Customers highlight smooth processes, strong communication, and professional guidance throughout vehicle finance and loan applications. The overall sentiment is overwhelmingly positive, with customers describing the experience as seamless, efficient, and genuinely supportive.
AutoFin Assist's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customer Service & Professional Guidance (4.8) is the standout strength. Customers repeatedly name consultants like Montinique, Connie, Layla, and Lorraine as exceptional, patient, and proactive, often using words like star, gem, and above and beyond to describe their experience.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
My company started the finance process with Connie Mjeza. In fact, she took over someone who had left the company, and our application in the middle. Her professionalism was incredible. She kept us in the loop through the whole process. As soon as you send her a message, she is quick to respond. She is friendly and very deligent. He level of knowledge is fantastic. She gave us feedback even when there was no feedback. Because I dealt with her, you can see how this review is not entirely about AutoFin Assist. But then again, it is testament of AutoFin’s high caliber of employees. If they lose Connie Mjeza, they would have lost a diamond. Keep up the good work cc and go on to assist business to grow. You’re fantastic.
1 reviews | Active since Jan 2020
My company started the finance process with Connie Mjeza. In fact, she took over someone who had left the company, and our application in the middle. Her professionalism was incredible. She kept us in the loop through the whole process. As soon as you send her a message, she is quick to respond. She is friendly and very deligent. He level of knowledge is fantastic. She gave us feedback even when there was no feedback. Because I dealt with her, you can see how this review is not entirely about AutoFin Assist. But then again, it is testament of AutoFin’s high caliber of employees. If they lose Connie Mjeza, they would have lost a diamond. Keep up the good work cc and go on to assist business to grow. You’re fantastic.
1 reviews | Active since Jan 2020
Great job from Connie Mjeza, she helped so much with the process and also made the process easy for me. Though is delayed review but great service. Thank you
1 reviews | Active since Jan 2020
Great job from Connie Mjeza, she helped so much with the process and also made the process easy for me. Though is delayed review but great service. Thank you
1 reviews | Active since Jan 2020
I would like to thank connie, she made it possible for my deal to pass... She never gave up though i was about to give up. Im happy with the effort she put so that i can fulfill my dream. I'll recommend her to other people... Today i am happy because of connie
1 reviews | Active since Jan 2020
I would like to thank connie, she made it possible for my deal to pass... She never gave up though i was about to give up. Im happy with the effort she put so that i can fulfill my dream. I'll recommend her to other people... Today i am happy because of connie
AutoFin Assist scores 4.8 out of 5 on Hellopeter's AI analysis of service quality in Loans & Credit, compared to the Loans & Credit industry average of 2.2. Their strongest theme is Agent Quality (4.8); their weakest is Loan Application (4.7). The top AI-rated Loans & Credit business on Hellopeter is Gold Capital (4.8). How is the AI Score calculated? →
AutoFin Assist has a TrustIndex of 8.9 out of 10 on Hellopeter, based on 55 reviews in the last 12 months. Hellopeter has tracked AutoFin Assist across 215 total reviews. How is the TrustIndex calculated? →