Autocool Aircon Repair

A very dissapointing and expensive experience. After driving quite a way to Autocool to have the aircon on our car repaired, we were charged R450 for a re-gas and almost R4000 for a new compressor. It was a tremendous challenge for us to afford this sum of money, but we assumed (incorrectly) that this would mean a repaired aircon. The owner was touchy and defensive and it was less than ideal but we went ahead.

Upon collecting the car everything appeared to be working, however the very next day it was not working again. Thinking there was perhaps a loose wire, we popped into a much closer aircon place to have it to checked, only to be informed that there was no gas in the system, the "new" part was leaking oil, a filter needed replacing (which was not done) and there was indeed a wire that was unplugged. It cost additional money to have this addressed. When contacting the owner to ask for a refund for the gassing that was clearly not done, he became defensive, refused the refund and then blamed us for not bringing the car back. He seemed unable to comprehend that a client expects a job to be done for such an enormous sum of money, one does not expect unplugged parts and leaks. The other company seemed to be much more honest and moving forward we will rather go with them.

I do not recommend making use of Autocool, you do not have a guarantee that your car's issue will be repaired.