Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Auto Investments Wonderboom delivers a consistently outstanding car buying experience, with customers praising named sales consultants for exceptional professionalism, transparency, and personal touches. Staff Professionalism (4.8) and Sales & Purchase Experience (4.7) stand out as dominant strengths. Communication & Aftercare (4.4) is strong but shows occasional post-sale gaps, while Vehicle Quality & Reliability (3.8) and Service, Repairs & Maintenance (3.5) carry isolated but serious concerns.
Top Strengths:
- •Staff Professionalism & Conduct: Customers consistently name individual sales consultants like Wayne, Heinrich, Edward, Alex, and Andries as honest, patient, knowledgeable, and genuinely invested. Multiple repeat customers cite specific staff as the reason they return.
TrustIndex
8.6
Score
Avg Reply
13
Hours
NPS Score
95
Recommended: Very Likely
Apr '25 - Mar '26
Recent reviews (201)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
The service i recieved from Wayne the salesman was excelent, he contacted me very swiftly and assisted very well with all the requirements on the vehicles extras ect
The service i recieved from Wayne the salesman was excelent, he contacted me very swiftly and assisted very well with all the requirements on the vehicles extras ect. i am very impressed with his work and how he kept me informed during the process Unfortunately the terms that were verbally discussed with me by the F&I do not correspond with the requirements reflected in the contract In all honesty the effort that the salesman made to close this deal was so impressive that i am still willing to give a 5 star rating. but seperatly i would to give the F&I department a 4 star rating
1 reviews | Active since Jan 2020
The service i recieved from Wayne the salesman was excelent, he contacted me very swiftly and assisted very well with all the requirements on the vehicles extras ect
The service i recieved from Wayne the salesman was excelent, he contacted me very swiftly and assisted very well with all the requirements on the vehicles extras ect. i am very impressed with his work and how he kept me informed during the process Unfortunately the terms that were verbally discussed with me by the F&I do not correspond with the requirements reflected in the contract In all honesty the effort that the salesman made to close this deal was so impressive that i am still willing to give a 5 star rating. but seperatly i would to give the F&I department a 4 star rating
1 reviews | Active since Jan 2020
Excellent service
Excellent service. Wayne really went the extra mile for me.
1 reviews | Active since Jan 2020
Excellent service
Excellent service. Wayne really went the extra mile for me.
1 reviews | Active since Jan 2020
They were very frien...
They were very friendly and explained everything properly and even bought my fiancé flowers
1 reviews | Active since Jan 2020
They were very frien...
They were very friendly and explained everything properly and even bought my fiancé flowers
1 reviews | Active since Jan 2020
Service was very goo...
Service was very good, I will come buy again in the future
1 reviews | Active since Jan 2020
Service was very goo...
Service was very good, I will come buy again in the future