ASI Property Management Reviews | 5.5 TrustIndex

Q: Is ASI Property Management trustworthy?

ASI Property Management has a TrustIndex of 5.5 out of 10 on Hellopeter, based on 21 reviews in the last 12 months. They reply to 25% of negative reviews, typically within 457 hours 47 min. Hellopeter has tracked ASI Property Management across 132 total reviews. How is the TrustIndex calculated? →

ASI Property Management Reviews | 5.5 TrustIndex | Hellopeter

Review Distribution

4.2|21 Reviews

Sep '25 - Aug '26

Frequently Asked Questions About ASI Property Management

What do customers say about ASI Property Management?

Based on recent customer reviews, ASI Property Management receives sharply divided feedback. Customers consistently praise individual property specialists by name, highlighting responsiveness, professionalism, and efficient handling of queries and maintenance requests. A recurring positive theme is the personal dedication shown by certain agents who restore client confidence. However, a significant portion of feedback raises serious concerns about communication breakdowns, unresolved maintenance issues, lack of financial transparency, missed AGMs, and perceived disregard for resident concerns at specific estates and complexes.

Is ASI Property Management trustworthy?

ASI Property Management has a TrustIndex of 5.5 out of 10 on Hellopeter, based on 21 reviews in the last 12 months. They reply to 25% of negative reviews, typically within 457 hours 47 min.

Recent reviews (21)

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Popular mentions

responsive agents professional service efficient communication helpful specialists poor communication unresolved maintenance no accountability ignored complaints

Qinso V

1 reviews | Active since Nov 2019

28 Apr 2026, 14:23

Bad experience from ASI Property Management (Annandi & Natasha)

I am once again disappointed with the maintenance team (Annadi & Natasha ), ***,*** I have been complying with the Managing Agent, yet when no feedback whatsoever has been provided to me, my mould issue has not yet been resolved. This issue was logged a year ago Annandi and Natasha are aware of this in Jackal Creek Golf Estate; anyone who knows an organization to lay a complaint so this can be escalated. Please let me know if I may make my levies on time yet we get such disappointment from an Agency you trust with your property

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Qinso V

1 reviews | Active since Nov 2019

28 Apr 2026, 14:23

Bad experience from ASI Property Management (Annandi & Natasha)

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Luzane C

1 reviews | Active since Apr 2026

13 Apr 2026, 06:42

Poor Service

Worst customer service I have ever experienced. Communication is non existent. Send emails requesting information, weeks go by without getting answers. Need to constantly send follow up emails. An official complaint at CSOS was submitted against ASI Property Management and this did not even help, still getting poor service. I would not recommend anyone to make use of ASI Property Management.

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Luzane C

1 reviews | Active since Apr 2026

13 Apr 2026, 06:42

Poor Service

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Dee M

1 reviews | Active since Mar 2026

17 Mar 2026, 10:35

Reliable and Professional Service with Consistent and Reliable Management Experience

I’ve been working with Agent Ridwaana Mahomed for varied needs on my property. Overall, my experience has been nothing short of Phenemomenal. She is very responsive, and her communication is clear, relevant, and informative. She responds with care and respect and with quick follow-ups and efficiently handles maintenance requests. I feel heard, understood, and this instils confidence in me confience and peace of mind.

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Dee M

1 reviews | Active since Mar 2026

17 Mar 2026, 10:35

Reliable and Professional Service with Consistent and Reliable Management Experience

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Peter

1 reviews | Active since Mar 2026

16 Mar 2026, 11:23

Natsha has been exceptional

Natsha has been exceptional. I am the EMA on a very tricky building and could not manage without her. Friendly, erudite and responsive!

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Peter

1 reviews | Active since Mar 2026

16 Mar 2026, 11:23

Natsha has been exceptional

Natsha has been exceptional. I am the EMA on a very tricky building and could not manage without her. Friendly, erudite and responsive!

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Najeeda M

1 reviews | Active since Mar 2026

13 Mar 2026, 03:20

Exceptional Service from ASI Property Management – Shoutout to Ridwaana Mahomed

I would like to highly recommend ASI Property Management for their great service. A special thank you goes to Ridwaana Mahomed for her fine, swift, and effective assistance. Her service was both efficient and friendly, and her response rate was truly excellent. It is refreshing to deal with someone who is so professional and dedicated to getting things done. Thank you, Ridwaana, for the fantastic support!

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Najeeda M

1 reviews | Active since Mar 2026

13 Mar 2026, 03:20

Exceptional Service from ASI Property Management – Shoutout to Ridwaana Mahomed

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charmaine V

1 reviews | Active since Dec 2012

12 Mar 2026, 09:25

Query was resolved efficiently and quickly by Dolly

Query was resolved efficiently and quickly by Dolly. She was very professional, friendly and helpful.

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charmaine V

1 reviews | Active since Dec 2012

12 Mar 2026, 09:25

Query was resolved efficiently and quickly by Dolly

Query was resolved efficiently and quickly by Dolly. She was very professional, friendly and helpful.

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Tevia K

1 reviews | Active since Jan 2017

6 Mar 2026, 12:43

4 year delay on accounts :-(

If I could give 0 stars, I would. We have diligently paid monthly fees but these **** artists have just ignored their responsibility to prepare accounts for the complex. They defy the CSOS order to prepare them and don't bother to keep owners informed of material changes like the fact that all trustees quit. STAY FAR AWAY.

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Tevia K

1 reviews | Active since Jan 2017

6 Mar 2026, 12:43