1 reviews | Active since Member
I had a very bad experience with Ashburne Vet Hospital, I had taken my dog there as she was attacked by a ******, they informed me about a consult fee of 609, I went there with my dog for a consultant and was told due to the emergencies that they have I will need to leave my dog there and fetch her at 17h30, I went to the receptionist and requested how much will it be and she said that she can't give me the bill as the vet still needs to assess. A hour later I contacted them to find out the status of my dog and they transferred the call between multiple ppl there and then they said the vet will call back. When they called back I asked what was the cost, they didn't say anything to me. When I went to collect my dog I had a bill of 2200 waiting for me, I didn't even give a go ahead for anything they just put a bandage and said she is fine. I said I didn't give the go ahead and why am I getting the bill of that amount. I didn't get an answer all I was told if you cant pay your dog won't leave. They called a white lady there and she came out all fuming saying the dog doesnt leave without payment I said I will pay the consultant cause that's what I came here for but now I'm getting this bill and before I left earlier I asked for the bill, the white lady said it's not her concern I either pay or leave the dog behind and I will have to pay additional for them to keep the dog until the bill is settled. I even spoke to the vet that saw to my dog and she admitted that she was also at fault for not communicating with me before she proceeded and the white lady said that the vet mustn't admit to that. Now they sending me a bill for outstanding and threatening me for payment.
That place is not for the love of animals they are there for the love of money especially that white lady I'm very unhappy.
Now I'm taking my dog to another vet who is doing it for the love of animals and not for the love of money