ARAMEX sucks!!!

I purchased an ARAMEX Store to Door envelop and deposited it a Checkers Fairlands Walk JHB on 21st may 2026 to be delivered to Silverton Pretoria (not that far maybe 60kms away) around 12h00. Yesterday 25th May by 15h00 it had not been delivered. Called ARAMEX, they couldnt tell me where the package was, I had a tracking number but there was no record of it on their system. They gave me a reference number and said they would get back to me within a couple of hours. This morning 26th May I received an SMS to say they picked up the package!!! I received a message around midday to say it had now been delivered. So 5 days for an overnight delivery. What would have happened if I didnt call them!! Ridiculous service!!