Grieving mother of late twins harrassed by Vericred and Ampath

Mother of late twins harassed by Vericred and Ampath This matter is only 1 year old but I will keep it brief. I took just less than a year to be able to pay Ampath a small amount of R1731.00 for Acc. XXG51549. *********** Vericred staff state that they don't offer settlements for medical bills yet I settled another medical bill just yesterday which was R7013.00 when handed over and I paid it off with R4000.00 and even got a paid up letter. Because I have no more patience to deal with a bunch of unprofessional Vericred employees, I have already paid R1000.00 to Ampath and will not pay a cent more than the balance of R731.00 owed to Ampath. Today marks a year of me losing my 2nd baby girl, 1 of twins - my other baby that also passed away on 02 February 2025 - Ampath can't deal with me paying them so they just refer me to a bunch of idiots at Vericred. I refuse to pay Vericred for the +R440.00 legal fees when I clearly contacted them for a settlement. I have no wish to keep this chapter of my life being dragged on because of these unprofessional Vericred and Ampath workers so please provide me with details of where I can LODGE A FORMAL COMPLAINT for a small amount of R731.00 that I can pay off to Ampath provided Vericred doesn't bother me anymore. All the Ampath staff can do is refer me to deal with a bunch of idiots at Vericred which I have no interest and time or patience for anymore. Banks even offer settlements so I don't care to understand why Vericred doesn't as I do not wish to hear from them ever again.