Amazon.com
Unclaimed Business
|1.5|45 Reviews (last 12 months)|This business does not respond to reviews
Amazon.com
Unclaimed Business
|1.5
45 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Amazon.com is drawing significant frustration from South African shoppers, with a recurring theme centred on unresolved refunds, undelivered parcels, and wrong or faulty items being sent. Customers consistently mention poor responsiveness from support agents, generic scripted replies, and difficulties holding third party sellers accountable. Concerns around Kindle access, suspicious account charges, and warranty disputes also surface repeatedly. On the positive side, a smaller group of customers appreciate transparent pricing, fast or free international delivery, and an easy to navigate platform when orders go smoothly.
Performance(last 12 months):
Trustindex Rating
2.3TrustIndex
2.3
Frequently Asked Questions About Amazon.com
What do customers say about Amazon.com?
Based on recent customer reviews, Amazon.com is drawing significant frustration from South African shoppers, with a recurring theme centred on unresolved refunds, undelivered parcels, and wrong or faulty items being sent. Customers consistently mention poor responsiveness from support agents, generic scripted replies, and difficulties holding third party sellers accountable. Concerns around Kindle access, suspicious account charges, and warranty disputes also surface repeatedly. On the positive side, a smaller group of customers appreciate transparent pricing, fast or free international delivery, and an easy to navigate platform when orders go smoothly.
Is Amazon.com trustworthy?
Recent reviews (45)
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