DO NOT DEAL WITH THIS COMPANY!!

My wife incorrectly bought an outdoor patio Gas Heater ( we wanted an indoor Gas Heater ) . After opening the top package only without taking any of the contents out and reading the manual first, i realised that this particular Gas Heater was for OUTDOOR USE only. we then sent it back with our courier at our own cost for a refund whereby The Stingray Group then decided to take of R900.00 for handling fee. ( the unit cost was R3700.00). First off they did not mention that there would be a handling fee and secondly no where on their website does it say that they charge a handling fee. i have phoned numerous times to speak to a Manager and have been given the run around with still no feedback as promised by the Manager .