Based on recent customer reviews, AllLife delivers a strongly positive customer experience driven by its consultants' warmth, patience, and professionalism. Agent Quality scores highest, with customers consistently naming individual agents and praising their empathy and dedication. However, recurring complaints about unauthorised debits after cancellation and poor email responsiveness pull down pricing transparency and communication scores noticeably.
Top Strengths:
- •Agent Quality & Customer Care: Customers overwhelmingly praise named consultants for friendliness, patience, and going above and beyond. Words like 'amazing,' 'star,' and 'excellent' appear frequently across hundreds of reviews.
Replied to 4.761904761904762% of negative reviews
Typically takes less than 66h 60m to reply
TrustIndex
9.3
Score
Avg Reply
59
Hours
NPS Score
58
Recommended: Very Likely
Replied to 4.761904761904762% of negative reviews
Typically takes less than 66h 60m to reply
Apr '25 - Mar '26
Recent reviews (4,938)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePopular mentions
1 reviews | Active since Jan 2020
Hi AllLife***** Nhlanhla thanks for the great service I've received from you,it was lovely interacting with you
Hi AllLife***** Nhlanhla thanks for the great service I've received from you,it was lovely interacting with you.I will always recommend AllLife to my colleagues, family and the people I know.Thanks once again 🙏🏽
1 reviews | Active since Jan 2020
Hi AllLife***** Nhlanhla thanks for the great service I've received from you,it was lovely interacting with you
Hi AllLife***** Nhlanhla thanks for the great service I've received from you,it was lovely interacting with you.I will always recommend AllLife to my colleagues, family and the people I know.Thanks once again 🙏🏽
1 reviews | Active since Jan 2020
Teboho assisted me with my policy with good service
Teboho assisted me with my policy with good service. Very friendly and professional
1 reviews | Active since Jan 2020
Teboho assisted me with my policy with good service
Teboho assisted me with my policy with good service. Very friendly and professional
1 reviews | Active since Jan 2020
I was being helped b...
I was being helped by Michelle Ndlovu she was very humble and polite and I'm very satisfied by her behavior.
1 reviews | Active since Jan 2020
I was being helped b...
I was being helped by Michelle Ndlovu she was very humble and polite and I'm very satisfied by her behavior.