Complaint

I baught a aim televion last year on 04/11/2022 at pik n pay store in umthatha BT ngebs i was told the tv has 3 year wareanty and indeed on the pack its written 3 year warranty, now i am currentky having a problem the tv is starting to have lines on the screenn, i went to pik n pay at umthatha bt ngebs to return the tv and the told me that they are only covering the 1 year which it expired on the 04/11/2023 saturday... So for tge remaining 2 years i must contact the customer care services or aim campany, of which i did i made a phone call and report the tv with aim supplier they told me that the store must call them, then i further called customer services they said they should be called by pik n pay not the customer when i went to pik and pay again they told me that i did not register for warranty where as tgere is nothing that sayi must register for the warranty let alone the fact that they never advice now i am stuck with a problematic tv.

As cheap as the aim tvs never ever buy tv from that brand and ik n pay their warranty it is a lie.

Very dissapoij ted even their service is very poor.