AH
AGS Health
Verified Business
AH
Rated in:
Scores reflect the Overall AI Score for each category
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, AGS Health receives strong praise for its sales and onboarding consultants, with named agents repeatedly singled out for friendly, patient and multilingual service. New members describe smooth sign-ups and clear plan explanations. However, a small but serious set of complaints highlights problems once members try to claim, with hospital admissions and emergency procedures being denied or only partially covered.
TrustIndex
6.8
Ranking
#3
in Medical Aid
NPS Score
70
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, AGS Health receives strong praise for its sales and onboarding consultants, with named agents repeatedly singled out for friendly, patient and multilingual service. New members describe smooth sign-ups and clear plan explanations. However, a small but serious set of complaints highlights problems once members try to claim, with hospital admissions and emergency procedures being denied or only partially covered.
AGS Health's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Staff Quality. Customer Service & Staff Quality (4.6). Consultants such as Gabi, Gianni, Kyla, Charl, Jaco and Tiffany are named repeatedly as friendly, patient and knowledgeable. Members highlight Afrikaans-language support, thorough explanations of plans and consistent follow-up, making the onboarding experience feel personal and reassuring.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have been dealing with Corne from AGS Health for the past few months while I compared medical aids. He was absolutely amazing. Very rarely have I experienced this level of professionalism, promptness and expertise. He was always so efficient. Even though I did not go with his package -due to no fault of his, he received the news with grace and wished me well. Hold on to this gentleman. We need more of his work ethic in business today.
1 reviews | Active since Jan 2020
I have been dealing with Corne from AGS Health for the past few months while I compared medical aids. He was absolutely amazing. Very rarely have I experienced this level of professionalism, promptness and expertise. He was always so efficient. Even though I did not go with his package -due to no fault of his, he received the news with grace and wished me well. Hold on to this gentleman. We need more of his work ethic in business today.
1 reviews | Active since Jan 2020
Gabi the agent has excellent knowledge about the product, she answered all my questions and was very patient with me .Friendly and knowledgeable the perfect combination
1 reviews | Active since Jan 2020
Gabi the agent has excellent knowledge about the product, she answered all my questions and was very patient with me .Friendly and knowledgeable the perfect combination
1 reviews | Active since Jan 2020
Helpful, clear, supportive service, great customer assistance, fast, feels reliable. The agent with the name Gianni was a big helper. Making sure I understand everything and If i don't he makes sure to ask. Absolutely satisfied and will in the future be apart of their AGS Family
1 reviews | Active since Jan 2020
Helpful, clear, supportive service, great customer assistance, fast, feels reliable. The agent with the name Gianni was a big helper. Making sure I understand everything and If i don't he makes sure to ask. Absolutely satisfied and will in the future be apart of their AGS Family
1 reviews | Active since Jan 2020
Kayla explained everything with confidence and made sure I understood everything. Will be comfortable to work with her going forward
AGS Health scores 4.3 out of 5 on Hellopeter's AI analysis of service quality in Medical Aid, compared to the Medical Aid industry average of 1.8. Their strongest theme is Customer Service (4.6); their weakest is Coverage & Benefits (4). The top AI-rated Medical Aid business on Hellopeter is AGS Health (4.3). How is the AI Score calculated? →
AGS Health has a TrustIndex of 6.8 out of 10 on Hellopeter, based on 261 reviews in the last 12 months. Hellopeter has tracked AGS Health across 833 total reviews. How is the TrustIndex calculated? →