Review ofAfrican Bank
African Bank

African Bank

1.4312687312687313|10,010 reviews
OB
Orlene Barton

1 reviews | Active since Member

17 Mar 2026, 17:28

Pathetic Servive

The level of service is deteriorating day by day. It seems like nobody at this organisatìn cares about actual service delivery and doing what is right. Refund my money that you took without my authorisation!

0
Replies (60)
African Bank
African Bank's reply18 Mar 2026, 09:02
Official

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. <br/><br/>If you need anything else, we're only a phone call away.<br/><br/>Your African Bank Support Specialist team <br/>0861 111 011

Best regards,

OB
Orlene Barton's update18 Mar 2026, 12:36
Reviewer Update

<div><!--block-->You have not sent me a reply and have not made things right, infact you continue to do the opposite continuously! I see that non-compliance with regulations is a huge concern at African Bank. Even a cent at African Bank is not safe in your account. </div>

African Bank
African Bank's reply18 Mar 2026, 16:14
Official

Thanks for reaching out to us. We have resend your request to your email, kindly confirm you've received it.<br/><br/>Your African Bank Support Specialist team <br/>0861 111 011

Best regards,

OB
Orlene Barton's update18 Mar 2026, 17:14
Reviewer Update

<div><!--block-->I am unclear on what you mean by “resent,” as I have not received any communication or documentation from your side.<br>Your responses appear to be generic and do not address the matter at hand. I request that you engage with this issue properly and provide a meaningful resolution. Additionally, please ensure that all communication with me takes place strictly within business hours.<br>It is concerning that this matter remains unresolved, particularly given that I did not authorise any DebiCheck transaction. I therefore require an immediate refund of the deducted amount.<br>Please treat this matter with urgency.</div>