Unprofessional Business

This is the most unprofessional business. It has been a nightmare for us since we engaged with them. We now have an approved bond with Standard Bank and need to move. I am requesting a statement of account for the registering attorney for 2 days now. There is absolute n response to emails or phone calls. I need my statement of account thus is holding me up and I am not prepared to pay another months of interest. Any suggestion what do I do from here. Please please think twice before engaging with this company.