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This institution has been nothing short of a nightmare. There administration is *********** to say the least. 1. In 2022 I enrolled to study an undergraduate degree. I completed all the academic requirements and had no disciplinary or conduct penalties against me. I had to drive through multiple times after my degree was completed to get a letter of completion because I was not graduated internally. The cause of the delay, they didn't have my matric certificate which you would assume would have been brought up in those three years.

2. I unfortunately enrolled to study another postgraduate course in 2025. I opted to pay full settlement. I was told we overpaid and have a credit balance. I have been trying to get that credit balance refunded. I have sent in forms after forms with no reply. Eventually Emeris contacted my directly to fill in the forms and even told me they processed the refund. Not even a week later I get an email saying we owe them money. So I have been sent from pillar to post just trying to figure out what is going on.

3. Lastly due to their own administrative incompetence I was not graduated internally and therefore did not get an invite to my graduation. I was in a postgraduate class with no more than 15 students so they really don't have any excuses as to why I didn't graduate. I met all the academic and disciplinary requirements.

I have been at this institution for four years and spent a small fortune always paying in advance and always meeting all the requirements. All I ask of this corporate regime is for them to sort out this refund nonsense and to courier me my postgraduate diploma at their own cost. This is the least they could do given how much they have let me down.

Please do not attend this university or send yoir children here as they are completely useless and are not a respected institution. Rather go to a public university and spend a fraction of the price.