Adumo
4.7|1,924 reviews
KG
Kim G
1 reviews | Active since Member
18 Feb 2025, 11:40
No Customer Service !!!
I have tried to get someone to respond to 100 emails since a few months ago. They dont answer the phone and neither do they respond to emails. I just need confirmation that my account will be closed and no further debits will off as of March 2025
Helpful (0)
Replies (3)0
Replies (3)Adumo's replyOfficial
19 Feb 2025, 08:57Hi Kim, thank you for reaching out. We acknowledge your request and understand your frustration in trying to get a response. We’re sorry for any delays in communication and appreciate your patience. We’ve escalated your request and will ensure that your account closure is processed, with confirmation provided. A team member will be in touch with you to finalise the details.Please let us know if there’s anything else we can assist with. Thanking you, the adumo team.
Best regards,
Adumo's reply19 Feb 2025, 08:57
Official
Hi Kim, thank you for reaching out. We acknowledge your request and understand your frustration in trying to get a response. We’re sorry for any delays in communication and appreciate your patience. We’ve escalated your request and will ensure that your account closure is processed, with confirmation provided. A team member will be in touch with you to finalise the details.Please let us know if there’s anything else we can assist with. Thanking you, the adumo team.
Best regards,
KG
Kim G's updateReviewer Update
24 Feb 2025, 13:39Its been almost a week and still no communication . I need confirmation of closure of this account immediately pls. How difficult is it for someone to respond to an email??? You have the audacity to ask if there's anything else you can assist me with!!! But you cant assist me with the request I have sent through. What *******
KG
Kim G's update24 Feb 2025, 13:39
Reviewer Update
Its been almost a week and still no communication . I need confirmation of closure of this account immediately pls. How difficult is it for someone to respond to an email??? You have the audacity to ask if there's anything else you can assist me with!!! But you cant assist me with the request I have sent through. What *******
Adumo's replyOfficial
25 Feb 2025, 08:49Hi Kim, thank you for notifying us and for responding to our communications. Our colleague has been in contact with you earlier and confirmed closure of your account. We appreciate your time with us and wish you every success going forward - thank you, the adumo team.
Best regards,
Adumo's reply25 Feb 2025, 08:49
Official
Hi Kim, thank you for notifying us and for responding to our communications. Our colleague has been in contact with you earlier and confirmed closure of your account. We appreciate your time with us and wish you every success going forward - thank you, the adumo team.
Best regards,