Acoins support needs support!!

I have had to use this site because another site that I like to play requires me to load money and they are the app they use ,

If you ever need assistance on the site the support on acoin are completely out of there depth, the support needs support they recently said we need to update our info because I need to get a higher status in order to be able to load more money on the actual site I'm using.

Just so we clear this is acoins protocol, my proof of address I send them wasn't with in the time frame apparently and I had to get a more recent 1 so I did but now for the last 2 days I am messaging three support and sending the correct info and they first tell me they with be in touch and they have never ever not once actually been in touch or even bother3d so for 2 days I have been trying to explain that the page to load the doc on says speak to support the. Support are telling me to load on the page and they more I tell them and try send them pics they just can't grasp what I'm saying and couldn't bother to even try give a fu#$k, and that's just once insadent, another thing if you share a voucher with the incorrect number by mistake and request them to reverse or send it to the correct number they can't. They give it to you in text and you have to use the entire amount at one place other wise the amount left over with go back to the incorrect number .

Does this sound like somewhere that should handle your money or you want on your bussiness platforms?? Not a chance....