Access Bank South Africa
1.4|45 reviews
DA
Dimakatso A
1 reviews | Active since Member
28 Oct 2025, 08:39
Access bank is a ****, *****
Very useless bank with useless customer service in suspecting they are doing ***** with our documents, I'm taking them to ombudsman, how can funds be trapped in an account but yet they refuse to verify it. They are ****mers with only one consultant called Paballo working and changing names. They make you deliver your account is active and after submitting documents they never even bother to give you feedback I'm taking the legal route and spreading the word on social media to warn others south Africans to never make a mistake of opening an account t here.
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Replies (1)Access Bank South Africa's replyOfficial
05 Nov 2025, 12:12 We acknowledge your concern and confirm that feedback has already been shared with you. We sincerely apologise for the inconvenience caused. One of our Customer Consultants has contacted you directly regarding this matter to ensure confidentiality at all times. Should you have any further queries, please contact our Customer Care Centre on 0861 102 205.
Customer Experience Department
Customer Experience Department
Best regards,
Access Bank South Africa's reply05 Nov 2025, 12:12
Official
We acknowledge your concern and confirm that feedback has already been shared with you. We sincerely apologise for the inconvenience caused. One of our Customer Consultants has contacted you directly regarding this matter to ensure confidentiality at all times. Should you have any further queries, please contact our Customer Care Centre on 0861 102 205.
Customer Experience Department
Customer Experience Department
Best regards,