I'd suggest using another service provider - Not worth it!!

Won't be making use of their services again. When I order items to be collected at one of their stores - because my dogs senior food is never available in store (Greenvalley shopping center) I get everything handed to me without a bag or a box or literally anything to put it in so that I can carry it, so I have to walk out with a 1kg box of biscuits, a bag of dog food, multiple tubs of treats - and I only have two Hands.

When I ordered for delivery they take so long to deliver that I have to go and buy extra's because I ran out at home! Order was placed last week Tuesday - today is Wednesday the next week. It's almost impossible to get through to someone via telephone, I've dialed the number on the order confirmation email a few times, just Finally got through to a real human and unfortunately she does Not deal with the Johannesburg area.... and no one is available for me to speak to - apparently someone will phone me back, which I doubt will happen.

At this point I am so frustrated I just want my money back since I've already had to go out and buy everything again!