Absa
1 reviews | Active since Member
Slow service
I had a balance owing on my closed absa cheque account so it was with legal. I have since received payment to that account and subsequently settled that old account i had there is a balance that i now requested be transferred to my absa savings account and have been advised that it would take 3-5 working days. How is it possible for absa to take a week to refund my money to another absa account it is not an external bank its absa to absa yet it takes a week. They received the money to that closed account but to release the money is a week long process for them. This is an internal transfer of funds surely it should be that difficult for it to take 1 week. Can i please get my money.. im not waiting a week.Why was funds received to a closed account anyway?
<div>Dear Customer </div><div> </div><div>Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. </div><div>Your reference number is <strong>C-66482163. </strong>I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. </div><div> </div><div>I am looking forward to being of service to you. </div><div> </div><div>Kind regards </div><div>Nthabiseng Sibande </div><div>Customer Value Management </div><div>Absa Bank Ltd </div>
Best regards,
<div>Dear Customer </div><div> </div><div>Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. </div><div>Your reference number is <strong>C-66482163. </strong>I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. </div><div> </div><div>I am looking forward to being of service to you. </div><div> </div><div>Kind regards </div><div>Nthabiseng Sibande </div><div>Customer Value Management </div><div>Absa Bank Ltd </div>
Best regards,