Absa
1 reviews | Active since Member
Your money is as safe as hiding it under a rock in the bush they take ***** very lightly. They take ****s lying down..
The bank refuses to take any responsibility or ownership when ***** is reported. I have advise the company that money is being deducted from my account and there is no service or product rendered by the company deducting. I neither owe the company nor are they a creditor of mine. All Absa can say is that the DebiCheck was accepted therefore they can only suspend it and the company can continue to deduct infinitely as long as they change the amount or reference number. The explanation is that they cannot stop a debit order that does not exist. The obvious solution would be to remove the DebiCheck as I, the same person who approved it is now saying that this is a *****ulent company and the services and products promised are non existent, neither is the company as they are unreachable via email, call or complaints line to remove the debit order. Absa has taken the matter lightly and has taken no responsibility to protect its client, let alone the little cents that I work hard for each month. They take ***** lightly, have no sense of ownership and even the managers are nonchalant about the matter. Fact of the matter is, Absa is very weak when it comes to protecting its client and their money. Absa is as safe as hiding your money under a rock. I'm appalled that a Debicheck mandate can be approved by a client and when it needs to be removed, it is impossible. How difficult could it be? Remove the debit order and there will be no further issues. It's that simple. It's obvious that one should never accept a DebiCheck because it is a one way contract, once you enter you're tied to it, especially if the responsibility to remove it lies with Absa.
<div>Dear Aviwe,</div><div> </div><div>Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-66470663. I will review the matter and provide you with an expected timeframe for further feedback. </div><div> </div><div>Kind regards,</div><div>Basani Hlungwane</div><div>Absa Bank Ltd</div>
Best regards,
<div>Dear Aviwe,</div><div> </div><div>Thank you for bringing this unfortunate matter to my attention, and please accept my sincere apologies for the inconvenience. Your case reference number is C-66470663. I will review the matter and provide you with an expected timeframe for further feedback. </div><div> </div><div>Kind regards,</div><div>Basani Hlungwane</div><div>Absa Bank Ltd</div>
Best regards,
<div> Dear Aviwe, </div><div> </div><div>We value your concerns and kindly request you to confirm if you disputed this debit with the company concerned. If so, please forward us proof of your correspondence where you inform the company of its default from the initial agreement(the reasons you would like this debit to stop) and that you would like the company to stop debiting your account. </div><div> </div><div>Please forward us all the communication sent to the company about this debit. </div><div> </div><div>We look forward to hearing from you soon. </div>
Best regards,
<div> Dear Aviwe, </div><div> </div><div>We value your concerns and kindly request you to confirm if you disputed this debit with the company concerned. If so, please forward us proof of your correspondence where you inform the company of its default from the initial agreement(the reasons you would like this debit to stop) and that you would like the company to stop debiting your account. </div><div> </div><div>Please forward us all the communication sent to the company about this debit. </div><div> </div><div>We look forward to hearing from you soon. </div>
Best regards,
