Abacus Insurance Limited
1.2|387 reviews
Responds in 62 hours 33 min
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Nokukhanya
1 reviews | Active since Member
06 May 2026, 18:17
Complaint for ****
I'm not pleased with their service we have been paying for a lapsed policy which we opened in 2018 but it lapsed in 2024 till now and we were not told that the policy has lapsed we found out last month but they've been taking our payments for 2 years which is 2024 till 2026, when we're trying to ask for refund they keep on making empty promises saying they'll refund us
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Replies (1)Abacus Insurance Limited's replyOfficial
07 May 2026, 06:03Hello Nokukhanya,
Thank you for sharing your experience with us. Please note that our customer support team will be in touch with you to assist you.
Best Regards Abacus Customer Support
Thank you for sharing your experience with us. Please note that our customer support team will be in touch with you to assist you.
Best Regards Abacus Customer Support
Best regards,
Abacus Insurance Limited's reply07 May 2026, 06:03
Official
Hello Nokukhanya,
Thank you for sharing your experience with us. Please note that our customer support team will be in touch with you to assist you.
Best Regards Abacus Customer Support
Thank you for sharing your experience with us. Please note that our customer support team will be in touch with you to assist you.
Best Regards Abacus Customer Support
Best regards,