1 reviews | Active since Apr 2024
I am so disappointed with AA, On the 17/02/2024, I took a warranty policy with AA. policy number 360406. Then on the 20/02/2026, i took my car for service and the following were discovered as additional work to be done: Drive shafts, fan belt and wipes. I then request dealer to attend service as i need to check with AA if these wear and tear will be covered. I then called AA on Monday 23/02/2026 to check if these additional will be covered in which i was told that AA can only cover drive shafts which i do understand. I then discovered after submitting the quotation that even the drive shafts are not covered as they is no mechanical breakdown. Then I wrote an e-mail to claim, complains department requesting them to explain what is warranty for as I have an understanding that warranty covers wear and tear and the mechanical break down only cover break down. The e-mail was sent on the 25/02/2026 even today there is no response either from claim or complains department. What surprises me on the 29/02/2026 was a debit order while in my e-mail i requested that if they are not going to give me service of what I believe I paid for then they need to cancel the policy and repay all my contribution as I contributed to this policy since the 15/03/2024 until 15/02/2026 . I Just need people to know that they need to check what they are entering into when they buy policies before they make insurance company rich. I also need assistance at least to be refunded my contributions.
Thank you in advance Hellopeter
Best regards,
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.