'A Place to Shop' and to receive top drawer communication.

I am so very impressed with A Place to Shop's staff member ( I am sorry I have forgotten your name )who went really the extra 1.5 miles. I emailed a query on a product they sell, which I have had for a number of years. I needed to know how I should wash the Mongoose Pouch Bag - being made from 100% cotton and beautifully soft leather. (The number for Mongoose on the web is incorrect hence me trying A Place to shop.) The lady then contacted the Mongoose people they deal with, and then called me to let me know what she had been told. All within 35 minutes of me emailing my query. Now that is impressive - I am sure you agree.