BritelinkMCT
1.7|200 reviews
MT
Malakia T
1 reviews | Active since Member
24 Jan 2026, 06:44
Britelink is poor and dishonest
I logged a call with Afrihost/Vuma at about 13h30, yesterday, 23Jan, I got a message that a technician has been dispatched. It is 8h40 on the 24th, the technician has not arrived. The last time I was told that Britelink responds within 1 hour. It is over 15 hours now. Now that is very poor, extremely poor. Can you do what you have promised.
Helpful (0)
Replies (1)0
Replies (1)BritelinkMCT's replyOfficial
26 Jan 2026, 05:10Hi Malakia,
Thank you for raising this with us and sincere apologies for the delay experienced. This is not the service standard we aim for. We are escalating the matter with our technical team and will contact you directly with an update as a matter of urgency.
Thank you for raising this with us and sincere apologies for the delay experienced. This is not the service standard we aim for. We are escalating the matter with our technical team and will contact you directly with an update as a matter of urgency.
Best regards,
BritelinkMCT's reply26 Jan 2026, 05:10
Official
Hi Malakia,
Thank you for raising this with us and sincere apologies for the delay experienced. This is not the service standard we aim for. We are escalating the matter with our technical team and will contact you directly with an update as a matter of urgency.
Thank you for raising this with us and sincere apologies for the delay experienced. This is not the service standard we aim for. We are escalating the matter with our technical team and will contact you directly with an update as a matter of urgency.
Best regards,