

24/7 Asap
Based on recent customer reviews, 24/7 Asap is facing significant customer dissatisfaction, with feedback overwhelmingly negative. A recurring theme is the inability to locate contact details, with customers consistently mentioning frustration around cancelling subscriptions and stopping debit orders. Many reviewers describe long-standing monthly deductions, some spanning years, and allege unauthorised sign-ups affecting vulnerable individuals such as pensioners and elderly relatives. Customers frequently express that responses received offer little resolution. The prevailing sentiment reflects a perception of poor accessibility, weak customer service, and concerns about transparency around how subscriptions are initiated.
Replied to 100% of negative reviews
Reply time on negative reviews: 5h 36m
TrustIndex
3.1
Ranking
#136
in Financial Services
Reply Time
5h 3m
NPS Score
-72
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 5h 36m
Sep '25 - Aug '26
Based on recent customer reviews, 24/7 Asap is facing significant customer dissatisfaction, with feedback overwhelmingly negative. A recurring theme is the inability to locate contact details, with customers consistently mentioning frustration around cancelling subscriptions and stopping debit orders. Many reviewers describe long-standing monthly deductions, some spanning years, and allege unauthorised sign-ups affecting vulnerable individuals such as pensioners and elderly relatives. Customers frequently express that responses received offer little resolution. The prevailing sentiment reflects a perception of poor accessibility, weak customer service, and concerns about transparency around how subscriptions are initiated.
24/7 Asap has a TrustIndex of 3.1 out of 10 on Hellopeter, based on 19 reviews in the last 12 months. They reply to 100% of negative reviews, typically within .
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2021
My elderly mother on sassa pension was signed up somehow, she has alzeimemers and minimal income. She has a debit order that needs to be stopped now. How was this signed up even?
1 reviews | Active since Apr 2021
My elderly mother on sassa pension was signed up somehow, she has alzeimemers and minimal income. She has a debit order that needs to be stopped now. How was this signed up even?
1 reviews | Active since Feb 2026
Goodday I will like to cancell my debit order with 24/7 ASAP with immediately effect as this company is impossible to reach when you need help. I am no longer in need of your service Regards Patience Tsoka ***
1 reviews | Active since Feb 2026
Goodday I will like to cancell my debit order with 24/7 ASAP with immediately effect as this company is impossible to reach when you need help. I am no longer in need of your service Regards Patience Tsoka ***
1 reviews | Active since Jan 2026
I need someone to phone me to cancel my debit order and tell me what this business is doing very urgently please.
1 reviews | Active since Jan 2026
I need someone to phone me to cancel my debit order and tell me what this business is doing very urgently please.
1 reviews | Active since Jun 2017
I recently posted on hellopeter that I could not find any contact details for 24/7 ASAP - there were numerous other posting from people experiencing the same issue. I had a prompt reply from them, however the reply was nonsense and did nothing to resolve the issue. In a nut shell, they apologized for my inconvenience and wrote I could contact them, and I quote, "on ********** during business hours or email us at ********** and one of our consultants will gladly assist. " I cannot contact ********** !!! Why are they scared or reluctant to give proper contact details ? I'm an exceptionally irritated customer :((
1 reviews | Active since Jun 2017
I recently posted on hellopeter that I could not find any contact details for 24/7 ASAP - there were numerous other posting from people experiencing the same issue. I had a prompt reply from them, however the reply was nonsense and did nothing to resolve the issue. In a nut shell, they apologized for my inconvenience and wrote I could contact them, and I quote, "on ********** during business hours or email us at ********** and one of our consultants will gladly assist. " I cannot contact ********** !!! Why are they scared or reluctant to give proper contact details ? I'm an exceptionally irritated customer :((