Great Complaints Resolution by Stella Yip at Zalora Hong Kong

I had an issue where a seller on Zalora sold fake silver labelled as 999 silver and I was obviously upset. I attempted to make a return but was unable to as I have surpassed the 30-day limit. I contacted Zalora customer service and an amazing agent named Stella Yip listened to my angry complaint and went straight ahead to resolve my issue. I am now able to return the item for a full refund and I am very happy. Thank you, Stella and Zalora Hong Kong.