Worse Service to date!!!

On the 25th of June 2019 I placed my order. I have used there service twice before. The first time I used them, the package arrived after more than a week to the person the gift was for. This company is situated in George and the delivery address was also George. My second order I place on a tuesday whereby the gift was for the sunday on fathers day. I receive my package the next wednesday. On the 25th of June i place another order of about 4 items and only received a reply after 3 days notifying me that she is at a festival and will send my invoice at soonest. I have sent numerous message with no reply. This is not how a business should be managed. If you are unable to manage messages and invoices then you should employ someone that can do it for you. Worst service to date.