So i had my brake pads, for my Honda Civic Type R replaced, and after the initial replacement, there was a HUGE noise when i was, say, parking or even turning at low speed, there was a constant shudder braking and even a bad shudder if braking over 100km, which i know due to previous experience, was a BRAKE DISC problem. I informed Xpress Brake, and they sent some people to have a look, who after a 10 minute test drive, took off the driver side wheel, and FIXED THE NOISE ISSUE, as well as most of the normal driving shudder, SO THERE WAS AN ISSUE, and they took the vehicle, for 30 minutes on a joy ride, knowing i needed to leave ASAP, and ignoring this fact.
When i then drove the vehicle on the highway again, i was shocked to not only have a constant shudder, but braking from 120 was so bad it made the vehicle hard to control, i informed Xpress Brake, who said I NEEDED TO TAKE THE VEHICLE TO THEM on a weekend when Johan can look at the problem??? I already didnt drive the vehicle unless locally, so after them wasting a day, FINDING AN ISSUE, and then expecting me to do more, when i had paid IN FULL, is disgusting.
I will now be opening a case with the ombudsman since Xpress Brakes seems to lack ethics, and will post the outcomes on here.
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.