Agent was knowledgea...

Hi Zuriena,  We’re glad to hear that the agent was knowledgeable and informative, and that the overall service experience felt easy to navigate. Clear and helpful assistance can make a big difference when resolving queries. At the same time, we understand that the long wait was frustrating and not ideal. Feedback like this is important, as it helps highlight where response times and overall customer experience can be improved. Thank you for taking the time to share your feedback with us. Warm regards,
 Webafrica Crew