******* Debit Orders

My experience with Volume Holding Financial Services has been shocking and deeply frustrating. This company has a pattern of placing ******* debit checks on my bank account without my consent or authorization. I made it very clear to their agent that I do not want debit checks on my account, and I had already agreed on a payment arrangement — yet they still went ahead and debited my account ********ly.

What makes this even worse is that this is not the first time they have done this to me. They previously deducted money *******ly, refunded it, and promised it would never happen again. Clearly, they do not honour their own promises, because the same thing has happened again. To make matters worse, their legal department and customer service do not respond. I have requested the signed debit check mandate and the signed contract — basic documents that any legitimate company should be able to provide. They have ignored every request. They have given no explanation, no accountability, and no assurance that this won’t continue. This behaviour is not only unprofessional — it is ********. No company has the right to take money from a consumer’s account without permission. Their failure to respond just shows how little they respect their customers and the laws that protect them. I am posting this review to warn others: Be extremely careful when dealing with Volume Holding Financial Services. They do not follow agreements, they do not communicate, and they make unauthorized deductions as they please.