Viva Life Insurance Limited

Based on recent customer reviews, Viva Life Insurance Limited receives sharply divided feedback, with sentiment skewing toward dissatisfaction particularly around its device and cellphone insurance offering. Customers consistently mention frustration with delayed or denied claims, unresponsive communication, and concerns around policy transparency, including excess structures and forfeiture clauses. A recurring theme is that premiums are collected promptly while claim resolution feels obstructive. On the positive side, several customers highlight helpful, knowledgeable consultants by name, praising personalised service and clear explanations of policy cover during onboarding interactions.