

Vinmaster
Based on recent customer reviews, Vinmaster is generating overwhelmingly negative sentiment from South African customers seeking vehicle history reports. A recurring theme is the advertised low entry price of around R16.99, which customers consistently mention escalates into significantly larger unauthorised debits ranging into hundreds of rand. Many reviewers report that promised reports are never delivered, and that refund requests are denied with reference to terms and conditions. Customers frequently describe feeling misled by the checkout flow and warn others to cancel their bank cards immediately after engaging with the service.
TrustIndex
1.9
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
1. The site states that it’s for free, yet you are charged. I was charged twice. 2. No reports are issued 3. When I requested a refund. Their response was “since the vin no was entered manually & the payment was processed successfully, we are unable to modify or refund the order.” 4. When I looked up the reviews on HelloPeter, I then realised that I had been ****med. 5. Please do not use Vinmaster for vin reports. It’s not for free. You will be charged & no reports issued. 6. If you did make use of their service. Immediately block or cancel your credit/debit card.
1 reviews | Active since Jan 2020
1. The site states that it’s for free, yet you are charged. I was charged twice. 2. No reports are issued 3. When I requested a refund. Their response was “since the vin no was entered manually & the payment was processed successfully, we are unable to modify or refund the order.” 4. When I looked up the reviews on HelloPeter, I then realised that I had been ****med. 5. Please do not use Vinmaster for vin reports. It’s not for free. You will be charged & no reports issued. 6. If you did make use of their service. Immediately block or cancel your credit/debit card.
1 reviews | Active since Jan 2020
Vinmaster is offering services - vehicle report. It cost R16.99 a report. After few days you will get surprised unauthorized debit of R840.00 (for my case) from the bank account used to pay the initial R16.99. It keeps on coming until they debit. Be careful, this is a ****.
1 reviews | Active since Jan 2020
Vinmaster is offering services - vehicle report. It cost R16.99 a report. After few days you will get surprised unauthorized debit of R840.00 (for my case) from the bank account used to pay the initial R16.99. It keeps on coming until they debit. Be careful, this is a ****.
1 reviews | Active since Jan 2020
Never use them ever, they take you through a billing portal for R17.99... then they take you to a next step for R200... and you have no way of exiting the payment portal so they make you automatically enter the subscription. None of their products work, they only say those pages are coming soon. If you payed cancel immediately.
1 reviews | Active since Jan 2020
Never use them ever, they take you through a billing portal for R17.99... then they take you to a next step for R200... and you have no way of exiting the payment portal so they make you automatically enter the subscription. None of their products work, they only say those pages are coming soon. If you payed cancel immediately.
1 reviews | Active since Jan 2020
**** STAY AWAY. They promise you a report for R17 and THEY NEVER DELIVER then later on debit your account without your authentication. Vinmaster is full of ****, they are ****mers & *****, i repeat stay far away from them
1 reviews | Active since Jan 2020
**** STAY AWAY. They promise you a report for R17 and THEY NEVER DELIVER then later on debit your account without your authentication. Vinmaster is full of ****, they are ****mers & *****, i repeat stay far away from them
1 reviews | Active since Jan 2020
A ****ming company! I paid R17 for a report! Next thing they took R709 from my account! No confirmation of the so called subscription, no billing email, nothing! I reached out to them and they said I subscribed and it’s in their Ts&Cs 😳😳😳 so no refunds
1 reviews | Active since Jan 2020
A ****ming company! I paid R17 for a report! Next thing they took R709 from my account! No confirmation of the so called subscription, no billing email, nothing! I reached out to them and they said I subscribed and it’s in their Ts&Cs 😳😳😳 so no refunds
Based on recent customer reviews, Vinmaster is generating overwhelmingly negative sentiment from South African customers seeking vehicle history reports. A recurring theme is the advertised low entry price of around R16.99, which customers consistently mention escalates into significantly larger unauthorised debits ranging into hundreds of rand. Many reviewers report that promised reports are never delivered, and that refund requests are denied with reference to terms and conditions. Customers frequently describe feeling misled by the checkout flow and warn others to cancel their bank cards immediately after engaging with the service.
Vinmaster has a TrustIndex of 1.9 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Vinmaster across 17 total reviews. How is the TrustIndex calculated? →