Victory Lounge
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Victory Lounge
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|3 Reviews
Jul '25 - Jun '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Priscilla R
1 reviews | Active since Jan 2020
2 Apr 2026, 13:08
Victory lounge Umhlanga
We ordered a broad beans bunny on the 28 March 2026, they gave us curry that was gone off. The owners or Managers didn't even apologise, we will never refer family and friends.
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Priscilla R
1 reviews | Active since Jan 2020
2 Apr 2026, 13:08
Victory lounge Umhlanga
We ordered a broad beans bunny on the 28 March 2026, they gave us curry that was gone off. The owners or Managers didn't even apologise, we will never refer family and friends.
0
Replies (0)EA
Essa A
1 reviews | Active since Jan 2020
7 Oct 2025, 04:02
Absolutely Horrible Experience at Victory Lounge, Umhlanga
Victory Lounge in Umhlanga is nothing short of a disaster. I have been a customer for years, and every visit has been a nightmare. The owners two Indian women, are rude, dismissive, and completely incapable of running a business properly. They treat employees and customers with contempt, wasting everyone’s time and showing zero professionalism. Calling to place an order is a test of patience. I had to wait more than five minutes just to get a total price, while the poor employee struggled to get any cooperation. One owner literally said, “I’m busy”, as if customers’ needs are irrelevant. They clearly have no concept of basic respect. Their attitude shows they think only certain people matter, treating customers differently based on race, clothing, social status, or how much money they have. The food is a disgrace. After years of being open, the meat is jelly-like, greasy, and the dishes are always excessively oily. Everything is overpriced for the absolute garbage they serve. On top of that, every order takes over 40 minutes, if it ever arrives correctly. There is no improvement over the years, and the owners seem completely oblivious. The place feels cheap, unhygienic, and mismanaged. The owners spend more time gossiping and talking about their personal lives than focusing on their business or treating customers decently. Their arrogance, incompetence, and blatant favouritism make Victory Lounge an insult to anyone who walks through the door. I will NEVER return to this disgusting excuse for a restaurant. I strongly urge the owners to learn customer service, equality, and humility, because right now, they are a nightmare to deal with, and their food is a disgrace.
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Essa A
1 reviews | Active since Jan 2020
7 Oct 2025, 04:02
Absolutely Horrible Experience at Victory Lounge, Umhlanga
Victory Lounge in Umhlanga is nothing short of a disaster. I have been a customer for years, and every visit has been a nightmare. The owners two Indian women, are rude, dismissive, and completely incapable of running a business properly. They treat employees and customers with contempt, wasting everyone’s time and showing zero professionalism. Calling to place an order is a test of patience. I had to wait more than five minutes just to get a total price, while the poor employee struggled to get any cooperation. One owner literally said, “I’m busy”, as if customers’ needs are irrelevant. They clearly have no concept of basic respect. Their attitude shows they think only certain people matter, treating customers differently based on race, clothing, social status, or how much money they have. The food is a disgrace. After years of being open, the meat is jelly-like, greasy, and the dishes are always excessively oily. Everything is overpriced for the absolute garbage they serve. On top of that, every order takes over 40 minutes, if it ever arrives correctly. There is no improvement over the years, and the owners seem completely oblivious. The place feels cheap, unhygienic, and mismanaged. The owners spend more time gossiping and talking about their personal lives than focusing on their business or treating customers decently. Their arrogance, incompetence, and blatant favouritism make Victory Lounge an insult to anyone who walks through the door. I will NEVER return to this disgusting excuse for a restaurant. I strongly urge the owners to learn customer service, equality, and humility, because right now, they are a nightmare to deal with, and their food is a disgrace.
0
Replies (0)MR
Mayuri R
1 reviews | Active since Jan 2020
11 Jul 2025, 16:20
Terrible attitude and customer service from the owners
I have been a customer of Victory Lounge Umhlanga for the past five years. Upon every single visit I have received terrible service from what appears to be the owners- two Indian ladies. Their attitude is disgusting to say the least, with a strong dismissive tone. They have no regard for their customer. Their food is grossly overpriced and presents with sub-par quality. Today my order was incorrect. I will certainly NEVER be returning to this restaurant. I can only hope that the owners study customer service and adopt some humility.
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Mayuri R
1 reviews | Active since Jan 2020
11 Jul 2025, 16:20
Terrible attitude and customer service from the owners
I have been a customer of Victory Lounge Umhlanga for the past five years. Upon every single visit I have received terrible service from what appears to be the owners- two Indian ladies. Their attitude is disgusting to say the least, with a strong dismissive tone. They have no regard for their customer. Their food is grossly overpriced and presents with sub-par quality. Today my order was incorrect. I will certainly NEVER be returning to this restaurant. I can only hope that the owners study customer service and adopt some humility.
0
Replies (0)