Verimark
1.5|1,016 reviews
Responds in 18 hours 25 min
SB
Sharon B
1 reviews | Active since Member
27 May 2026, 10:04
Genisis vacuum cleaner is useless
The genisis rechargeable vacuum is *******. It does not pick up tiny cat litter pellets and it just rolls up hair and dust into a long string which we then have to pick up and throw in the bin which defeats the whole object. It is heavy and just turns in all directions when you want it to go straight. Sorry we bought it.
Helpful (0)
Replies (1)0
Replies (1)Verimark's replyOfficial
27 May 2026, 11:11Hi Sharon,Thank you for your feedback. We are sorry to hear that you are unhappy with the Genesis Rechargeable Vacuum.Please take the vacuum, together with your proof of purchase, to your nearest Verimark store for assessment. Kindly ask the store to send the item to our Head Office for inspection so that we can investigate the issue and provide feedback.For faster assistance, we recommend booking the item at a Verimark store directly.We appreciate you bringing this matter to our attention and apologise for the inconvenience caused.Kind regards,
Verimark
Verimark
Best regards,
Verimark's reply27 May 2026, 11:11
Official
Hi Sharon,Thank you for your feedback. We are sorry to hear that you are unhappy with the Genesis Rechargeable Vacuum.Please take the vacuum, together with your proof of purchase, to your nearest Verimark store for assessment. Kindly ask the store to send the item to our Head Office for inspection so that we can investigate the issue and provide feedback.For faster assistance, we recommend booking the item at a Verimark store directly.We appreciate you bringing this matter to our attention and apologise for the inconvenience caused.Kind regards,
Verimark
Verimark
Best regards,