Emeris Cape Town City
Verified Business
|4.4|44 Reviews (last 12 months)|Responds in 98h 52m
Emeris Cape Town City
Verified Business
|4.4
44 Reviews (last 12 months)
Responds in 98h 52m
AI Review Summary
Based on recent customer reviews, Emeris Cape Town City receives largely positive feedback from students who praise the vibrant campus atmosphere, hands-on creative learning approach, and supportive community spirit. Customers consistently mention the exceptional Student Relationship Navigators, with names like Sade Miles frequently highlighted for guidance and care. A recurring theme is appreciation for experienced lecturers and innovative facilities. However, persistent concerns surface around administrative processes, unresolved billing and deregistration disputes, slow ticket responses, and difficulties reaching staff by phone, which significantly impact some students' overall experience.
Performance(last 12 months):
Trustindex Rating
7.7Ranked In Colleges & Universities
#11Reply Time
98h 52mNPS Score
33Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 39h 15m
TrustIndex
7.7
Ranking
#11
in Colleges & Universities
Reply Time
98h 52m
NPS Score
33
Recommended: Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 39h 15m
Frequently Asked Questions About Emeris Cape Town City
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