Van Schaik Bookstore

Based on recent customer reviews, Van Schaik Bookstore is facing significant criticism, particularly regarding its online ordering and fulfilment processes. Customers consistently mention paying for express delivery only to wait weeks for textbooks, with school terms beginning before orders arrive. A recurring theme is poor communication, with unanswered emails, dropped calls, and unresolved support tickets. Refund delays and stock availability misrepresentations are frequently raised. While a few reviewers highlight helpful in-store staff and standout assistance from individual managers, the overwhelming sentiment reflects frustration with online service reliability and accountability.