UM
uShaka MARINE WORLD
Claimed Business
UM
uShaka MARINE WORLD
Claimed Business
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
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Review Distribution
2.2|5 Reviews
Jul '25 - Jun '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
25 Mar 2026, 17:47
Negligence
Visited UShaka Marine World today and there was maintenance taking place. My fiend and I went to sit outside McDonalds only to realise that we sat on wet paint. There was no sign to say wet paint and the area was not cordoned off. This resulted in us having to go and buy new clothes to wear. This was very irresponsible. The staff saw what had happened but did nothing. No sign was put up to warn others
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Anonymous
1 reviews | Active since Jan 2020
25 Mar 2026, 17:47
Negligence
Visited UShaka Marine World today and there was maintenance taking place. My fiend and I went to sit outside McDonalds only to realise that we sat on wet paint. There was no sign to say wet paint and the area was not cordoned off. This resulted in us having to go and buy new clothes to wear. This was very irresponsible. The staff saw what had happened but did nothing. No sign was put up to warn others
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Anonymous
1 reviews | Active since Jan 2020
24 Mar 2026, 16:42
Threatened by Ushaka marine guards
I was today the 24th of March at Ushaka marine world and some guy at the entrace was threatening to stab me and my family members the security guards at the door kept on laughing at the situation and threatened to kick us out and not let us buy tickets to enter, it seems to be a well known man around there…
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Anonymous
1 reviews | Active since Jan 2020
24 Mar 2026, 16:42
Threatened by Ushaka marine guards
I was today the 24th of March at Ushaka marine world and some guy at the entrace was threatening to stab me and my family members the security guards at the door kept on laughing at the situation and threatened to kick us out and not let us buy tickets to enter, it seems to be a well known man around there…
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Anonymous
1 reviews | Active since Jan 2020
3 Feb 2026, 13:53
Excellent service at Ushaka marine restaurants
I am pleased by the delicious meals from Ushaka marine world restaurants. Sometimes I have to pass all restaurants nearby and reach Ushaka for delicious meals. Big up to Steers at Ushaka, after buying their cheesy jalapeño fries, I thought I’ll get the same in other steers franchises but was the worst. Please keep up wonderful service. Spur Ushaka, I love their fresh meals and environment and friendly waiters ever please keep it up and don’t get tired. Nandos Ushaka has best meals as well, please keep it up. Paranotis wow absolutely amazing, please keep it up and John Doris with the best sea food keep it up so we keep coming
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Anonymous
1 reviews | Active since Jan 2020
3 Feb 2026, 13:53
Excellent service at Ushaka marine restaurants
I am pleased by the delicious meals from Ushaka marine world restaurants. Sometimes I have to pass all restaurants nearby and reach Ushaka for delicious meals. Big up to Steers at Ushaka, after buying their cheesy jalapeño fries, I thought I’ll get the same in other steers franchises but was the worst. Please keep up wonderful service. Spur Ushaka, I love their fresh meals and environment and friendly waiters ever please keep it up and don’t get tired. Nandos Ushaka has best meals as well, please keep it up. Paranotis wow absolutely amazing, please keep it up and John Doris with the best sea food keep it up so we keep coming
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Anonymous
1 reviews | Active since Jan 2020
8 Jan 2026, 11:48
False advertising
So today is the 8th of Jan ushaka site shows that there is a special for the aquarium only R120+ get to the ticket stand she tells me the special is at half past 3 after all the shows now imagine paying R200+ just to go to the aquarium for 1 and a half hours the website said nothing about the aquarium only starting at half 3 i could have taken my children somewhere else the prices are ridiculously high one would swear they giving us a fish to take home 😒
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Anonymous
1 reviews | Active since Jan 2020
8 Jan 2026, 11:48
False advertising
So today is the 8th of Jan ushaka site shows that there is a special for the aquarium only R120+ get to the ticket stand she tells me the special is at half past 3 after all the shows now imagine paying R200+ just to go to the aquarium for 1 and a half hours the website said nothing about the aquarium only starting at half 3 i could have taken my children somewhere else the prices are ridiculously high one would swear they giving us a fish to take home 😒
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Anonymous
1 reviews | Active since Jan 2020
29 Oct 2025, 09:03
Booking process
Making bookings at UShaka Marine wet n wild is a nightmare. From phones not going through, then when it finally does being told that staff are busy and being asked to call later! The communication process with UShaka is appalling!
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Anonymous
1 reviews | Active since Jan 2020
29 Oct 2025, 09:03
Booking process
Making bookings at UShaka Marine wet n wild is a nightmare. From phones not going through, then when it finally does being told that staff are busy and being asked to call later! The communication process with UShaka is appalling!
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Anonymous
1 reviews | Active since Jan 2020
17 May 2025, 14:59
****** treatment from staff member
Good day Id like to log a complaint of ****** from Shaka staff member. A black security guard at the enterance of the ticket area on 17/05/2025 between 3pm and 3:30 pm treated my family and I with disrespect. My baby who turned one and celebrated at ushaka on the day, was eating a chicken nugget, apart from the nuggets there was no other food items. He told us we cannot take that in, I asked if I could put it away and we wouldn’t feed the baby inside, he said no. Upon waiting outside and feeding the baby, another black guy with a bag and food walked in, no questions asked. I went back and asked the security guard for his name, he raised his voice and asked me what I wanted it for, I mentioned that I wanted to complain about his unfair treatment towards us, he began to scream at us, saying we want to hide the food inside and that he doesn’t need to give us any information regarding his name. He continued to point his finger at us and scream. Another lady was with him, told us it was okay to go in, she said not to worry about him, upon leaving , when he saw us walk pass he laughed and spoke in Zulu. Is this the type of treatment that ushaka now gives??? ****** treatment because we are Indian?? Planning to spend my child’s birthday at ushaka became the worst decision we made. Paid our money for nothing.
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Anonymous
1 reviews | Active since Jan 2020
17 May 2025, 14:59
****** treatment from staff member
Good day Id like to log a complaint of ****** from Shaka staff member. A black security guard at the enterance of the ticket area on 17/05/2025 between 3pm and 3:30 pm treated my family and I with disrespect. My baby who turned one and celebrated at ushaka on the day, was eating a chicken nugget, apart from the nuggets there was no other food items. He told us we cannot take that in, I asked if I could put it away and we wouldn’t feed the baby inside, he said no. Upon waiting outside and feeding the baby, another black guy with a bag and food walked in, no questions asked. I went back and asked the security guard for his name, he raised his voice and asked me what I wanted it for, I mentioned that I wanted to complain about his unfair treatment towards us, he began to scream at us, saying we want to hide the food inside and that he doesn’t need to give us any information regarding his name. He continued to point his finger at us and scream. Another lady was with him, told us it was okay to go in, she said not to worry about him, upon leaving , when he saw us walk pass he laughed and spoke in Zulu. Is this the type of treatment that ushaka now gives??? ****** treatment because we are Indian?? Planning to spend my child’s birthday at ushaka became the worst decision we made. Paid our money for nothing.
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Anonymous
1 reviews | Active since Jan 2020
13 Feb 2024, 10:40
Famiy fun
I had a wonderful experience. I highly recommend visiting due to its various activities and wide range of goods to purchase. Ushaka marine world is very exciting for all ages which is the most fun part! I would definitely visit again soon .
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Anonymous
1 reviews | Active since Jan 2020
13 Feb 2024, 10:40
Famiy fun
I had a wonderful experience. I highly recommend visiting due to its various activities and wide range of goods to purchase. Ushaka marine world is very exciting for all ages which is the most fun part! I would definitely visit again soon .
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