Poor and unethical Post-sales customer service

Owner Wesley Schourie is very helpful and provides great service prior to securing a quote and job with a customer. However, during a project and post-sales customer service everything goes down and becomes extremely difficult to deal with. It is quite dissapointing. Failure to take accountability for timeline and specific workmanship issues and shifts blame to customer and gives customer a horrible attitude after paying him even after promising workmanship guarantees. He even goes as far as blocking customers when trying to contact him to sort out issues within the guarantee period. Associated with Bathroom Bizarre and I HIGHLY do not recommend - use accredited plumbers !