

UNIWISP
TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Service is non-existent. We have been loyal customers for 7 years, but will now move to another ISP. We have an issue with coverage and streaming speed, and just need some attention to our peoblem - no luck.
1 reviews | Active since Jan 2020
Service is non-existent. We have been loyal customers for 7 years, but will now move to another ISP. We have an issue with coverage and streaming speed, and just need some attention to our peoblem - no luck.
1 reviews | Active since Jan 2020
UNIWISP Delmas started amazing - fantastic installation team, helpful staff. Now it's a nightmare. Staff turnover means zero support, constant connection issues, and forget after-hours help. My once-reliable connection is a source of frustration. Huge disappointment. Look elsewhere for dependable fiber internet! P.S. Dream team, we miss you!
1 reviews | Active since Jan 2020
UNIWISP Delmas started amazing - fantastic installation team, helpful staff. Now it's a nightmare. Staff turnover means zero support, constant connection issues, and forget after-hours help. My once-reliable connection is a source of frustration. Huge disappointment. Look elsewhere for dependable fiber internet! P.S. Dream team, we miss you!
1 reviews | Active since Jan 2020
Good morning a couple of months ago I posted a bad comment about Uniwisp I would like to apologize it was done out of anger because of a personal matter Uniwisp is a very professional honest and helpful company that goes the extra mile for their customers
1 reviews | Active since Jan 2020
Good morning a couple of months ago I posted a bad comment about Uniwisp I would like to apologize it was done out of anger because of a personal matter Uniwisp is a very professional honest and helpful company that goes the extra mile for their customers
1 reviews | Active since Jan 2020
After cancellation of my contract and all monies due to them was paid i discovered on 01 November 2023 that they Never stopped my debit order from their side and money was deducted from my account. I logged a query with proof of deductions to them and they rep**** on 02 November that they will wait for the payment to reflect and they will pay back the money. I left it until 14 November 2023 where i did a follow up and they informed me that it should be paid in that same week. On 16 November 2023 i did a follow up and no response was received, again on 17 November i did a follow up and again no response, so i called the technician manager and he did a follow up where they answered him but till date nothing to me, I even did another follow up on 20 November 2023 and it is now the 21st of November and still no response. They are quick to take your money but slow to give it back even when it was because of their negligence. Because of this i will not be recommending them to anyone!!
1 reviews | Active since Jan 2020
After cancellation of my contract and all monies due to them was paid i discovered on 01 November 2023 that they Never stopped my debit order from their side and money was deducted from my account. I logged a query with proof of deductions to them and they rep**** on 02 November that they will wait for the payment to reflect and they will pay back the money. I left it until 14 November 2023 where i did a follow up and they informed me that it should be paid in that same week. On 16 November 2023 i did a follow up and no response was received, again on 17 November i did a follow up and again no response, so i called the technician manager and he did a follow up where they answered him but till date nothing to me, I even did another follow up on 20 November 2023 and it is now the 21st of November and still no response. They are quick to take your money but slow to give it back even when it was because of their negligence. Because of this i will not be recommending them to anyone!!
1 reviews | Active since Jan 2020
I recently had fiber internet installed at my home, and I cannot express how impressed I am with the service that I received from the UNIWISP Delmas. The installation team was extremely professional and efficient, and the installation itself was done with great care and attention to detail. The installation was so neat, you could hardly tell that any work had been done. The team went above and beyond to ensure that everything went smoothly, and they took the time to explain everything to me and answer any questions that I had. The salesperson and branch manager were also incredibly helpful and responsive, and I felt like they genuinely cared about my experience as a customer. Even after the installation was completed, the branch went out of their way to make sure that I was completely satisfied with the service. They were available after hours and were always happy to help me with any issues or concerns that I had. Overall, I am extremely impressed with the level of service that I received from this company. I would recommend their services to anyone looking for a reliable and professional fiber internet provider. Thank you so much to the installation team, salesperson, and branch manager for making my experience such a positive one.
1 reviews | Active since Jan 2020
I recently had fiber internet installed at my home, and I cannot express how impressed I am with the service that I received from the UNIWISP Delmas. The installation team was extremely professional and efficient, and the installation itself was done with great care and attention to detail. The installation was so neat, you could hardly tell that any work had been done. The team went above and beyond to ensure that everything went smoothly, and they took the time to explain everything to me and answer any questions that I had. The salesperson and branch manager were also incredibly helpful and responsive, and I felt like they genuinely cared about my experience as a customer. Even after the installation was completed, the branch went out of their way to make sure that I was completely satisfied with the service. They were available after hours and were always happy to help me with any issues or concerns that I had. Overall, I am extremely impressed with the level of service that I received from this company. I would recommend their services to anyone looking for a reliable and professional fiber internet provider. Thank you so much to the installation team, salesperson, and branch manager for making my experience such a positive one.
1 reviews | Active since Jan 2020
Bad bad service ...... forever off line Lost of connection and then bad excuses why theres a problem and that the problem will be address to the nexted day. Im really feed up of this now. 3 times in just one week. Pay for a service which never seems to provide.
1 reviews | Active since Jan 2020
Bad bad service ...... forever off line Lost of connection and then bad excuses why theres a problem and that the problem will be address to the nexted day. Im really feed up of this now. 3 times in just one week. Pay for a service which never seems to provide.
1 reviews | Active since Jan 2020
Over prices with poor service. I've been with Uniwisp for 3 months now and every second week their "cable" is damaged. You have 40% off the month offline due to their "cable" being broken. The 60% where they are online the internet is super slow and unstable. This is honestly the first time I ever had 6 tickets relating to the network either being completely offline or way too unstable. And that record was broken in 3 months. I've been with 2 other ISP's in the past and never had any issues where I actually needed to open a support ticket. Uniwisp does not resolve the issue permanently its basically a temporary fix just so they can say they did provide wifi other than that they don't ever fix anything it's just the same ****py service every week. I'm only with them because I'm forced to be as they dug for fibre in the complex I'm staying in but if there was a way to get another fiber provider here I will without even thinking twice, the only way uniwisp can keep client's is by forcing them to take their services which I feel is unfair. I literally signed up with HelloPeter just to give this review. If you're ever considering uniwisp I suggest go with any other company besides them. Uniwisp shouldn't even be in your list.
1 reviews | Active since Jan 2020
Over prices with poor service. I've been with Uniwisp for 3 months now and every second week their "cable" is damaged. You have 40% off the month offline due to their "cable" being broken. The 60% where they are online the internet is super slow and unstable. This is honestly the first time I ever had 6 tickets relating to the network either being completely offline or way too unstable. And that record was broken in 3 months. I've been with 2 other ISP's in the past and never had any issues where I actually needed to open a support ticket. Uniwisp does not resolve the issue permanently its basically a temporary fix just so they can say they did provide wifi other than that they don't ever fix anything it's just the same ****py service every week. I'm only with them because I'm forced to be as they dug for fibre in the complex I'm staying in but if there was a way to get another fiber provider here I will without even thinking twice, the only way uniwisp can keep client's is by forcing them to take their services which I feel is unfair. I literally signed up with HelloPeter just to give this review. If you're ever considering uniwisp I suggest go with any other company besides them. Uniwisp shouldn't even be in your list.
Hellopeter has tracked UNIWISP across 20 reviews. UNIWISP hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used UNIWISP? Write a review to help others decide.