Tudortech
2|137 reviews
LM
Lola M
1 reviews | Active since Member
21 Apr 2026, 10:59
TUDORTECH : Do not buy Dyson in South Africa as Tudortech takes your money, but does not repair
Sent a Dyson vacuum cleaner for repair in February, now 3 months ago. Paid R2,266.87. Tudortech cannot repair as they do not have parts. They have not once offered to refund me, instead, they keep the payment, and do not explain they have no parts so are unable to repair the unit. I have tried to get a refund, and to-date, no success. Service is non-existant, and management not evident. It is *****ulent to take money from a client and not refund immediately when repair is not possible. They are the worst possible company mis-representing Dyson.
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Replies (1)Tudortech's replyOfficial
23 Apr 2026, 14:56Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience caused due to the delays in completing your Dyson vacuum repairs, and the repair turnaround time and communication expectation were not met.
We have investigated the matter, and your repairs will be resolved as a matter of urgency.
We have investigated the matter, and your repairs will be resolved as a matter of urgency.
Best regards,
Tudortech's reply23 Apr 2026, 14:56
Official
Thank you for bringing this matter to our attention. We sincerely apologise for the inconvenience caused due to the delays in completing your Dyson vacuum repairs, and the repair turnaround time and communication expectation were not met.
We have investigated the matter, and your repairs will be resolved as a matter of urgency.
We have investigated the matter, and your repairs will be resolved as a matter of urgency.
Best regards,