

TT Connect (Pty) Ltd
Based on recent customer reviews, TT Connect (Pty) Ltd earns strong praise for its on-site technical support, with one technician in particular driving consistently glowing feedback. Customers describe rapid fibre fault resolution, friendly professional staff, and stable connectivity. However, recurring frustrations centre on order processing delays, poor communication during installations and transfers, and difficulty getting callbacks from the call centre.
Replied to 100% of negative reviews
Reply time on negative reviews: 16h 24m
TrustIndex
8.2
Ranking
#6
in Fibre & Broadband
Reply Time
55h 7m
NPS Score
20
Recommended: Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 16h 24m
Based on recent customer reviews, TT Connect (Pty) Ltd earns strong praise for its on-site technical support, with one technician in particular driving consistently glowing feedback. Customers describe rapid fibre fault resolution, friendly professional staff, and stable connectivity. However, recurring frustrations centre on order processing delays, poor communication during installations and transfers, and difficulty getting callbacks from the call centre.
TT Connect (Pty) Ltd has a TrustIndex of out of 10 on Hellopeter, based on reviews in the last 12 months.
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