TT Connect (Pty) Ltd
Verified Business
|4.6|59 Reviews (last 12 months)|Responds in 55h 7m
TT Connect (Pty) Ltd
Verified Business
|4.6
59 Reviews (last 12 months)
Responds in 55h 7m
AI Review Summary
Based on recent customer reviews, TT Connect (Pty) Ltd earns strong praise for its on-site technical support, with one technician in particular driving consistently glowing feedback. Customers describe rapid fibre fault resolution, friendly professional staff, and stable connectivity. However, recurring frustrations centre on order processing delays, poor communication during installations and transfers, and difficulty getting callbacks from the call centre.
Performance(last 12 months):
Trustindex Rating
8.2Ranked In Fibre & Broadband
#6Reply Time
55h 7mNPS Score
20Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 16h 24m
TrustIndex
8.2
Ranking
#6
in Fibre & Broadband
Reply Time
55h 7m
NPS Score
20
Recommended: Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 16h 24m
Frequently Asked Questions About TT Connect (Pty) Ltd
What do customers say about TT Connect (Pty) Ltd?
Based on recent customer reviews, TT Connect (Pty) Ltd earns strong praise for its on-site technical support, with one technician in particular driving consistently glowing feedback. Customers describe rapid fibre fault resolution, friendly professional staff, and stable connectivity. However, recurring frustrations centre on order processing delays, poor communication during installations and transfers, and difficulty getting callbacks from the call centre.
Is TT Connect (Pty) Ltd trustworthy?
TT Connect (Pty) Ltd has a TrustIndex of out of 10 on Hellopeter, based on reviews in the last 12 months.
Recent reviews (59)
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