TT Connect (Pty) Ltd Reviews | 8.2 TrustIndex

Q: Is TT Connect (Pty) Ltd trustworthy?

TT Connect (Pty) Ltd has a TrustIndex of 8.2 out of 10 on Hellopeter, based on 48 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 19 hours 39 min. Hellopeter has tracked TT Connect (Pty) Ltd across 732 total reviews. How is the TrustIndex calculated? →

TT Connect (Pty) Ltd Reviews | 8.2 TrustIndex | Hellopeter

Review Distribution

4.6|48 Reviews

Sep '25 - Aug '26

Frequently Asked Questions About TT Connect (Pty) Ltd

What do customers say about TT Connect (Pty) Ltd?

Based on recent customer reviews, TT Connect (Pty) Ltd earns strong praise for its on-site technical support, with one technician in particular driving consistently glowing feedback. Customers describe rapid fibre fault resolution, friendly professional staff, and stable connectivity. However, recurring frustrations centre on order processing delays, poor communication during installations and transfers, and difficulty getting callbacks from the call centre.

Is TT Connect (Pty) Ltd trustworthy?

TT Connect (Pty) Ltd has a TrustIndex of 8.2 out of 10 on Hellopeter, based on 48 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 19 hours 39 min. Hellopeter has tracked TT Connect (Pty) Ltd across 732 total reviews. How is the TrustIndex calculated? →

Recent reviews (48)

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Popular mentions

Matsobane professional friendly knowledgeable excellent service patient extra mile no communication

Haley

1 reviews | Active since May 2026

19 May 2026, 12:42

Matsobane - Resolved internet connection in a fast and efficient manner

Matsobane - Resolved internet connection in a fast and efficient manner. Pleasant technician.

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Haley

1 reviews | Active since May 2026

19 May 2026, 12:42

Matsobane - Resolved internet connection in a fast and efficient manner

Matsobane - Resolved internet connection in a fast and efficient manner. Pleasant technician.

Replies (1)

Angela

1 reviews | Active since May 2026

19 May 2026, 10:43

Matsobane was excellent super helpful explained everything so I could understand

Matsobane was excellent super helpful explained everything so I could understand. Very polite , thanks for sending such a great technician.

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Angela

1 reviews | Active since May 2026

19 May 2026, 10:43

Matsobane was excellent super helpful explained everything so I could understand

Matsobane was excellent super helpful explained everything so I could understand. Very polite , thanks for sending such a great technician.

Replies (1)

yolanda M

1 reviews | Active since Dec 2013

20 Apr 2026, 11:28

Matsobane was excellent, he was very helpful and patient

Matsobane was excellent, he was very helpful and patient. He made sure that my Internet was restored and explained everything that I needed to know. He's very knowledgeable and I would say he loves his job. 🙂

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yolanda M

1 reviews | Active since Dec 2013

20 Apr 2026, 11:28

Matsobane was excellent, he was very helpful and patient

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Cissie

1 reviews | Active since Apr 2026

19 Apr 2026, 11:19

Matsobane was FANTAS...

Matsobane was FANTASTIC, nothing was too much trouble, he stayed until everything was 100% Lovely guy🙂

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Cissie

1 reviews | Active since Apr 2026

19 Apr 2026, 11:19

Matsobane was FANTAS...

Matsobane was FANTASTIC, nothing was too much trouble, he stayed until everything was 100% Lovely guy🙂

Replies (1)

Bryan H

1 reviews | Active since Apr 2026

16 Apr 2026, 17:01

Fast service.

TT connect fixed my problem in an hour after spending 2 days fighting with another provider.

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Bryan H

1 reviews | Active since Apr 2026

16 Apr 2026, 17:01

Fast service.

TT connect fixed my problem in an hour after spending 2 days fighting with another provider.

Replies (1)

Alexi

1 reviews | Active since Apr 2026

15 Apr 2026, 10:34

Matsobane was very good and helped us

Matsobane was very good and helped us. He fixed the problem and was easy to work with

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Alexi

1 reviews | Active since Apr 2026

15 Apr 2026, 10:34

Matsobane was very good and helped us

Matsobane was very good and helped us. He fixed the problem and was easy to work with

Replies (1)

Cheryl G

1 reviews | Active since May 2022

1 Apr 2026, 12:05

The technician, Matsobane was incredible!! He spent several hours with me this morning assisting me with troubleshooting and solutions! I almost left TT Connect but could not find an ISP that offered such amazing customer service!! Really so impressed and

The technician, Matsobane was incredible!! He spent several hours with me this morning assisting me with troubleshooting and solutions! I almost left TT Connect but could not find an ISP that offered such amazing customer service!! Really so impressed and Matsobane is a huge asset to TTConnect for his customer service , technical knowledge and expertise. Thank you!

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Cheryl G

1 reviews | Active since May 2022

1 Apr 2026, 12:05

The technician, Matsobane was incredible!! He spent several hours with me this morning assisting me with troubleshooting and solutions! I almost left TT Connect but could not find an ISP that offered such amazing customer service!! Really so impressed and

Replies (1)

Thandi G

1 reviews | Active since Feb 2026

13 Feb 2026, 15:10

Matsobane best tech guy

Oooh we had problem with our internet ,Tt connect sent their tech guy who was perfect for the job.Matsobane was very professional made the whole process easy & he was easy to work with guided me in the whole process.He is such a kind soul keep making it look all easy …

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Thandi G

1 reviews | Active since Feb 2026

13 Feb 2026, 15:10

Matsobane best tech guy

Replies (1)