

TS Consumer Insights / TS Marketing Research
Based on recent customer reviews, TS Consumer Insights / TS Marketing Research is facing serious and consistent criticism regarding its outbound calling practices. A recurring theme is unsolicited and repeated phone contact, with customers reporting that requests to be removed from calling lists are ignored. Reviewers frequently raise concerns about how their personal information was obtained, citing potential POPIA violations. Customers consistently mention aggressive, pushy agents and intrusive questioning around income, vehicles, medical aid, and family details. Several indicate they intend to escalate complaints to the Information Regulator or Consumer Ombudsman.
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Hellopeter has tracked TS Consumer Insights / TS Marketing Research across 43 reviews. TS Consumer Insights / TS Marketing Research hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used TS Consumer Insights / TS Marketing Research? Write a review to help others decide.
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