Truehost
Claimed Business
|1.1|20 Reviews (last 12 months)|This business does not respond to reviews
Truehost
Claimed Business
|1.1
20 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Truehost is drawing significant criticism from South African customers across hosting, domain, and email services. A recurring theme is frustration with the AI chatbot named Zola, which customers describe as unresponsive and unable to escalate to human agents. Customers consistently mention unresolved technical issues, including DNS configuration failures, broken email services, and stalled domain transfers. Billing disputes and refund refusals appear frequently, with several customers reporting payments taken without service delivered. Reviewers also raise concerns about the company being marketed as local while support feels offshore and disconnected.
Performance(last 12 months):
Trustindex Rating
1.8TrustIndex
1.8
Frequently Asked Questions About Truehost
What do customers say about Truehost?
Based on recent customer reviews, Truehost is drawing significant criticism from South African customers across hosting, domain, and email services. A recurring theme is frustration with the AI chatbot named Zola, which customers describe as unresponsive and unable to escalate to human agents. Customers consistently mention unresolved technical issues, including DNS configuration failures, broken email services, and stalled domain transfers. Billing disputes and refund refusals appear frequently, with several customers reporting payments taken without service delivered. Reviewers also raise concerns about the company being marketed as local while support feels offshore and disconnected.
Is Truehost trustworthy?
Recent reviews (20)
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