1 reviews | Active since Member
This is the 3rd time i am buying electronic toys from Toys R us Cradle Stone Mall that breaks within 3 months.Previous 2 times i didnt report the toys to them but now its the 3rd time i buy something from Toys R Us that just breaks.I phoned the shop and spoke to a male "manager" in charge,he didnt want to hear my issue at all,he kept interrupting me and says its past 60 days so they cant do anything.Ok,i do understand the 60 day Refund policy,but after 3 toys breaking bought from them.......It looks like they are selling substandard quality toys nowadays,but still you pay a pretty penny to get good quality toys.......and then if you dare to complain the manager at store is rude and unwilling to hear your story.I Told him the toys there are ****py quality,ther after rudely puts the phone down in my ear,phoned him again and he denied everything,also refused to give me his name after i asked 3 times for his name so that i can try and get help somewhere else maybe at head office.
People / Public should be aware of Toys are us qaulity of toys and that they refuse to hear your story .I used to buy quite alot of toys there,but in the future im going to think twice before i walk into their shop.
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